Interim Head of HR

The Person

Bango is recruiting an experienced HR professional for a fast-growing global team of around 100 people. The role is based in the Bango Cambridge UK office and reports to the CEO.  As a member of the 5 person leadership team, you will take the already strong HR function to a new level of excellence, ready for substantial growth in the years to come. You have energy, vision, imagination, emotional intelligence and the ability to get the job done in a fast-paced environment.  You are comfortable dealing with ambiguity and have strong influencing and negotiating skills.

The Role

You must have a passion for enabling the success of Bango people across a wide range of disciplines to ensure Bango continues to nurture and develop its talent.

You will be responsible for:-

  • Recruitment of a permanent Head of HR.
  • Line management of the HR Advisor focusing on coaching, mentoring and providing feedback.
  • Leading on HR-driven projects that are generally global - with 80% of people in the UK.
  • Providing strategic HR insight and guidance to the leadership team.
  • "Rolling-up your sleeves" to address operational issues as required.
  • Building close working relationships and trust with key stakeholders across the business.
  • Evolving the Bango people plan which includes Talent Management, Organizational Design, Employee Engagement, Performance Management, Employee Relations and People Management.
  • Taking the lead on developing and embedding the SPIRIT values and culture at Bango.
  • Evolving the Bango global HR handbook and clarifying country specific flexibility.
  • Ensuring individual career ambitions, development and life aspirations are complementary to and integrated with the Bango vision. 
  • Running regular surveys of employee engagement.
  • Overseeing and monitoring the induction process for new hires and exit process for leavers and providing appropriate MI to managers and the leadership team.
  • Ensuring Bango enables and promotes self-service via the HRIS.
  • Coordinating learning and development activity, ensuring maximum return on investment to Bango and the employee.
  • Handling immigration needs (visas etc).
  • HR GDPR gap analysis/compliance planning and implementation.


  • Extensive experience in HR roles in high tech businesses
  • CIPD qualified
  • Thorough knowledge of UK employment law and UKVI processes
  • Experience with HR practices in USA and other non UK countries
  • Strong influencing and negotiating skills at all levels
  • Line management experience
  • Excellent written and verbal communication skills
  • High personal integrity


  • High familiarity with software and internet businesses
  • GDPR Experience

About Bango

Bango is the standard platform chosen by leading global stores to deliver mobile payments to everyone. As the next billion consumers adopt their first smartphone and look for universal payment methods, Bango will be there to unlock the world of apps, video, music, games and other content that brings those smartphones to life.    Global stores plugging into the Bango Platform include Amazon, Google, Samsung and Microsoft. Bango also partners with leading payment providers around the world to drive new users and revenues through its industry-leading mobile payment solutions.  


  • Flexible personal pension scheme
  • Life assurance
  • Private Medical Insurance
  • Health Cash Plan
  • 25 days holiday (pro-rated for time in post)
  • Employee Assistance Program
  • Cycle to work, childcare vouchers, gym discount
  • Financial support for activity groups and charitable activities
  • Free fruit, drinks and snacks, limitless coffee and espressos
  • Headphones, hoodies, slippers…. to keep you happy and comfortable