Project Manager

About Bango

App developers, stores and payment providers cross the threshold into the Bango ecosystem to converge, grow and thrive.

By bringing businesses together and powering e-commerce with unique data-driven insights, Bango delivers new business opportunities and new dimensions of growth for customers around the world. Being inside the Bango circle means global merchants including Amazon, Google and Microsoft can work together with payment partners from Africa to the Americas, accelerating the performance of everyone on the inside.

Bango. Thrive inside the circle.


The Role

We are looking for an energetic, creative and flexible Project Manager to join our team.  Someone able to meet both the current and future evolving challenges in project delivery that we are facing as a positive consequence of our continued growth and the acquisition of new customers.

The right person will have already proven themselves successful in delivering customer integration projects in an efficient and proactive way, with typical focus on driving commercial success, managing costs, mitigating risk, and setting and meeting deliverables on-time and to budget.  However the exciting part of this role is the ability to help evolve and transform our processes and ways of working, establishing a world class experience and effectiveness for Project Management in Bango, establishing the right core foundation for our continued growth.

We work with some of the worlds largest names, including Amazon, Google and Microsoft.  A world class marquee of companies in the communication and content spaces.  Our engagements require technical proficiency, able to grasp new concepts quickly, and apply your existing knowledge of software delivery and integration into our day to day way of working.  Our engagements also require you to bring virtual teams together, coordinate planning and design activities, assemble the right resources to triage issues, and of course report on progress to executive stakeholders.

You will work closely with (and lead the prioritisations and deliverables of) multiple functions across Bango including technical, business development, finance and operations, as well as building excellent working relationships with our valued customers and partners. You will lead the delivery of our projects with clear planning and execution throughout.

You will be someone who thrives in a rapidly moving environment, values effective collaboration, and believes in effective teamwork … always bringing a sense of 'fun while we work'.  You will be a creative 'innovator' of engagement process to contribute to our 'always improving' way of working.

Key responsibilities

  • Lead customer engagements towards clearly defined goals, effectively, on time, and to budget
  • Work across all stakeholder groups to refine project scope and deliverables
  • Act as the conscience of the business during key project phases and milestone
  • Coordinate internal planning activities, and collaborate with external 3rd parties
  • Own the project communication plan, delivering clearly articulated status reports
  • Proactively manage project scope creep, utilising change requests and coordinating with sales when required
  • Create clear plans to succeed, considering customer priorities, timelines, functionality and resource planning and availability
  • Contribute to ongoing process improvements, always moving Bango forwards in engagement effectiveness
  • Maintain objectivity and perspective at all times, represent Bango professionally, and build lasting relationships

Essential Skills

  • Excellent project management skills
  • A desire to make a real ‘impact’ in the business, and help lead and innovate process improvements
  • Comfortable managing multiple ongoing projects, each at various stages in their lifecycle
  • Experienced in use of PM tools (MS Project, RAID logs, CRs, etc.)
  • Sound technical fundamentals, experienced with IT software integration projects
  • Exceptional communication skills (both written and verbal)
  • Strong work ethic, with an eye for details, and a willingness to challenge the status quo
  • Flexibility approach to working hours, meeting customer needs across time zones as required

Desirable

  • Experience with program management or customer relationship management would be valuable
  • Experience working with Network Operators and/or within the Payments sector
  • Strong negotiation skills, with 'win win' mentality across project scope and timescales
  • Able to travel occasionally to work onsite with customers and global partners
  • Experience delivering international projects across multiple countries, time zones and languages
  • PMI, Prince2 or similar accredited project management accreditation(s)

Working at Bango

At Bango you'll enjoy fast-paced, challenging and stimulating work within a small team. Our decision making is quick, and we work to short development cycles. Everyone gets involved in team-based projects and decisions regardless of their role or job level. We strive to make everyone feel an important part of Bango and be able to make a difference. The company is growing and has achieved success worldwide, but the best is yet to come. We are looking for enthusiastic and committed people to join us to keep up our pace of innovation and leadership.

Benefits

  • Competitive benefits package, and a great working environment including:
  • A friendly, informal working environment
  • Your own Bango buddy - to help you settle in
  • Bendi-time (flexible working hours)
  • Bango social events
  • Choose your own headphones, keyboard & mouse
  • Generous share option scheme
  • Private Medical Insurance
  • Health Cash Plan
  • 25 days holiday a year increasing to 28 days with 4 years' service
  • Cycle to work, gym discount
  • Weekly onsite Pilates and Yoga classes, weekly onsite massages
  • Financial support for employee activity groups and charitable activities
  • Free fruit, drinks and snacks, limitless tea, coffee and good quality espressos
  • Company branded hoodie… to keep you happy and comfortable
  • Group personal pension scheme
  • Life assurance
  • Employee Assistance Program
  • 1Password
  • Income Protection
  • Personalized and Bango branded Chilly’s bottle and coffee cup

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