Database Administrator

The Person

Reporting to VP Platform Operations, you will be responsible for maintaining the availability and performance of current and future database technology employed across all Bango products.

You will work closely with the Platform Operations team and Development Architects to optimize, maintain and support the comprehensive databases required for a global organization and ensure that products are performant and optimized. You will also be a key stakeholder in any Database projects.

The Role

Key responsibilities include:

  • Monitoring and optimization of all Bango databases
  • Database business as usual activities (e.g. backup and validation)
  • Troubleshooting queries
  • Working with the development team to improve and replace non-performant queries
  • Assist in the design of new data infrastructure required by Bango systems and customers.
  • Proactively manage database performance and represent changes to the change board
  • Mentor to existing 2nd line support team members
  • Document changes and contribute to learning to existing Bango knowledge base.
  • Represents the Platform Operations team when Development are planning new database infrastructure.
  • Maintain database performance by identifying and resolving problems and feeding back into the development triage process.
  • Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.


  • Excellent knowledge of Microsoft SQL Server, including load and performance testing, replication, ETL and log shipping.
  • Passionate about driving best practice for database administration, influencing colleagues within Platform Operations and other team members.
  • Prior experience with provisioning SAN storage and data storage technology and distribution.
  • Experience in performing maintenance, monitoring and optimization
  • Good working knowledge of data security and protection.
  • Ability to work to deadlines, understanding of processes and workflows both alone and within a team.
  • Must possess good organizational, verbal, listening and written communication skills.
  • Excellent attention to detail, problem solving skills and the ability to follow a systematic approach.
  • Ability to make decisions without all the answers and thrive in an often-ambiguous fast-moving environment.


  • Experience of different database technologies. (e.g. Postrgres and mySQL)
  • Experience of cloud-based data solutions (e.g. Amazon RDS)
  • Experience in Couchbase or other NoSQL technologies

About Bango

Bango is the standard platform chosen by leading global stores to deliver mobile payments to everyone. As the next billion consumers adopt their first smartphone and look for universal payment methods, Bango will be there to unlock the world of apps, video, music, games and other content that brings those smartphones to life.    Global stores plugging into the Bango Platform include Amazon, Google, Samsung and Microsoft. Bango also partners with leading payment providers around the world to drive new users and revenues through its industry-leading mobile payment solutions.  

The Bango Platform and Operations team are available 24 x 7 therefore some out of hours availability may be required.


  • Generous share option scheme
  • Flexible personal pension scheme
  • Life assurance
  • Private Medical Insurance
  • Health Cash Plan
  • 25 days holiday a year increasing to 28 days with service
  • Employee Assistance Program
  • Cycle to work, childcare vouchers, gym discount
  • Financial support for activity groups and charitable activities
  • Free fruit, drinks and snacks, limitless coffee and espressos
  • Headphones, hoodies, slippers…. to keep you happy and comfortable